Shipping Policy for FUDIGO
FUDIGO ("we", "our", or "us") is committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how delivery is managed when you use our mobile application and services.
We currently operate in select cities and regions. You can check service availability by entering your location in the app.
If your location is outside our service zone, the app will notify you before placing the order.
Estimated Delivery Time: Each order displays an estimated delivery window based on restaurant preparation time, distance, and current traffic conditions.
We aim to deliver your order within the estimated time, but delays may occur due to:
Bad weather
Traffic restrictions
High order volume
Operational or technical issues
Delivery charges may vary depending on:
Distance from the restaurant
Time of the day (e.g., peak hours)
Special promotions or offers
Any applicable delivery fee will be displayed before confirming your order.
You can track your order in real-time through the app.
Live updates will show:
Order confirmation
Food preparation status
Assigned delivery partner
Estimated time of arrival (ETA)
We support contactless delivery for added safety.
You may request the delivery partner to leave the order at your doorstep via the app’s delivery instructions.
If a delivery partner is unable to complete the delivery due to the following reasons, your order may be canceled without a refund:
Incorrect or unreachable delivery address
No one available to receive the order
Repeated failed contact attempts
If you experience issues with your delivery or have questions about shipping:
Phone: +91 6238504620
Email: Fudigoofficial@gmail.com
